Learn top-level assisting skills in less than 2 hours!

  • Take advantage of our 20+ years of assisting experience
  • Get answers to any assisting question you have directly from us
  • Access a library of tools, templates & resources assistants use daily
  • Use our training to shine from day one
  • Get promoted in the shortest time possible
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Interpersonal Skills

Communication only becomes more critical as your career advances. Fine-tune those communications skills for phenomenal performance.
Organization

Ever hear of a fantastic disorganized assistant? Neither have we. Get the tools and tactics you need to stay organized and on the ball in your assisting duties.
Stress Management

Keeping a cool head in a crisis is one of the most oft-neglected essential skills of an assistant. Learn how to keep stress at bay so you can rise above.
Technology

There are innumerable programs, websites, and online tools to help make your job easier. We’ll review and recommend the best ones for assistants.
Tricks of the Trade

Take the shortcut to gaining years of experience by getting our Cliffs notes version of what we’ve learned from our 20 years in assistant positions.
All Posts, Technology,

Could technology make Assistants obsolete?
February 05, 2010 at 01:05 PM | (0) Comments

Just downloaded a new app for my iPhone that the maker calls, “The Personal Assistant in your Phone.” I read that line twice and thought to myself, “Could technology make my job obsolete?” After thinking about it for a bit though, I realize that all of these technological advances (apps, cell phones, computers, google, etc.) aren’t going to supplant the assistant position, it’s just going to make our jobs easier to perform by being able to multi-task more effectively. My boss would never use the below app on their phone… that’s what they have ME for. BUT I am glad that I can now use this app to accomplish any such task demonstrated in the video below in a quick and seamless way while out of the office or home and on the go. Have an iPhone?... check it out, it’s free.

Siri - The Personal Assistant in your Phone from Tom Gruber on Vimeo.

Siri is a virtual personal assistant on your phone.  You ask Siri in your own voice, and it helps you get things done when you’re on the go.  This video shows a demo of Siri helping plan a romantic evening, get tickets to a great movie, discover cool things to do on the weekend, and getting back home.

All Posts, Off Topic,

Off Topic (kinda): An assistant in the making
February 01, 2010 at 12:42 PM | (0) Comments

The below video is from The Bonnie Hunt show and is a segment about a little girl helping her father out in a touch situation… she’s so calm, cool and collected, I know she’d make a great assistant! Very touching and a must watch:

All Posts, Interpersonal Skills,

Sweet - SarcMark: A punctuation mark for sarcasm!
January 15, 2010 at 04:51 PM | (1) Comments

punctuation for sarcasm

I can’t tell you how many times I’ve read an email, IM, Facebook post or comment online and not known if the person writing the remark was serious or not. Most of the time I don’t even know them personally, just via email with no handle on their personalities so it’s hard to tell.

As discussed in our training, there is no place for sarcasm in business communications but now, with SarcMark, a punctuation mark specifically for sarcasm, that might be changing.

Say you’re in sales and you’re trying to build a rapport with a potential client by being funny—great idea if you’re in person but via email or text, a bit risky—then this new punctuation mark could help. However, if it doesn’t catch on and reach critical mass, no one will know what it is anyway.

We’re gonna keep an eye on this one but given that it costs $1.99 to download (why not free?), call us skeptical… don’t get us wrong though, the idea is genius and we’re pulling for it to succeed. And you can be sure we’ll update our training if is does catch on.

All Posts, Tales from the Trenches,

So you wanna be a Virtual Assistant (VA)?
January 12, 2010 at 03:39 PM | (2) Comments

Sydni Craig-HartBeyond the e-learning modules, downloadable templates/checklists and resources that we provide to our enrollees, the other main component of our training is the member forum where they put us through our paces and ask us anything that comes up in either their job search or while working as assistants.

One common line of questioning surrounds that of being a Virtual Assistant or VA. What do they do? How do they get started? What do they charge?... and any number of other questions. Not being virtual assistants ourselves, we felt it best to seek out a top VA—in this case a VA coach and trainer—and get their take on how they made the transition to becoming a VA and what working as a VA is all about.

Thankfully Sydni Craig-Hart, founder of EAtoVA.com—a VA coaching service—, was more than willing to get on the phone with us and answer our questions. Now that our members have had a chance to listen to this interview, we’re pleased to offer it to you, our blog readers, to get a better understanding of what being a virtual assistant is all about. Enjoy!

Click here to listen to or download the .mp3 interview

To listen now, just click the link.
To download the .mp3 to save and listen to later on your computer, iPod or other mp3 player:
For Mac users, hold “Ctrl” and click the link then select “save linked file to…” to save it to your desktop.
For PC users, “right click” the link and “save link as…”.

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